Privacy Policy

This policy explains what information the website collects when you contact Dubai HomeCare Technical Services or request a quotation.

Information you provide

The website may collect your name, mobile number, Dubai area, requested service, preferred contact method, problem description and an optional service related photo.

How the information is used

Information is used to review the enquiry, contact you, arrange a visit, prepare a quotation, prevent spam, protect the website and keep a service request record.

Photo uploads

Uploaded images are stored privately for the enquiry workflow. Do not upload identification documents, payment information, medical information or unrelated personal material.

Technical and security data

The website may process limited connection, browser and security information to operate the form, prevent abuse, apply submission limits and diagnose errors.

Cookies and analytics

Essential browser storage records your cookie choice. Optional conversion analytics are used only after acceptance and may record actions such as call, WhatsApp and form clicks without adding the form message or uploaded photo to the event.

Retention and access

Enquiry records are kept only for as long as reasonably needed for customer service, operational, security and legal purposes. Access should be limited to people who need it for the service workflow.

Your choices

You can reject optional analytics in the cookie banner. To ask about an enquiry record, contact Dubai HomeCare using the published phone or WhatsApp number.

Updates

This policy may be updated when the website, enquiry process or legal requirements change. The latest version appears on this page.